Tollgrade Announces Renewal of ISO 9001:2008 Certification
Another Milestone for the Company in Continuation of its Commitment to Excellence
Cranberry Twp., Pa, August 25 , 2015 – Tollgrade Communications, Inc., the industry leader in redefining the global standard for reliability at the world’s largest electric utilities and telecommunications providers, is pleased to announce the renewal of its ISO 9001:2008 Quality Management System (QMS) certificate by the BSI Group. With this renewal, Tollgrade’s quality management system for its Broadband and Smart Grid solutions remains ISO 9001:2008 certified through 2018.
“To have this certification renewed every three years for the last twenty-plus years without a single interruption is a true testament that we have consistently maintained the highest quality standards and processes in the design and manufacture of our solutions,” said Edward H. Kennedy, President and CEO, Tollgrade Communications, Inc. “This latest accomplishment validates that we are working according to the highest, internationally recognized standards, and the entire organization is driven to serve our customers into the future.”
The renewal of Tollgrade’s certification by an accredited, independent certification body is a key milestone and confirms Tollgrade’s ongoing commitment to quality. “To accomplish the renewal of our certification to the ISO 9001:2008 standard has been a tremendous team effort. Being certified means our customers can have confidence that Tollgrade is committed to maintaining the highest industry standards and processes that enable us to provide the very best quality products and outstanding customer service. This milestone achievement mirrors Tollgrade’s steadfast commitment to excellence in quality and customer service,” said Tom Kolb, Chief Operating Officer and GM Broadband Solutions (Telco).
The ISO 9001:2008 quality management standard was developed and published by the International Organization for Standardization (ISO) and established an efficient quality management program for manufacturing companies. Essential components of the standard include customer satisfaction and authenticating processes for continuous improvement, which are highly valued by Tollgrade.
With more than 200 million lines under test, millions of utility outage minutes avoided annually and 25 years of experience successfully locating faults at the world’s largest electric utility companies and telecommunication service providers, Tollgrade is redefining the global standard for reliability. Tollgrade’s award-winning fault detection hardware and predictive analytics software is deployed on four continents to help operators avoid network outages and reduce customer downtime. Since 2013, Tollgrade has won more than twelve awards, established itself as the world’s market share leader of smart grid sensors, was recognized as a Leading Lights Award Finalist in “Outstanding Test and Measurement” by LightReading, and recognised by President Bill Clinton for a Commitment of Action to build a “Predictive Grid in the Motor City” with DTE Energy in Detroit. Learn more by visiting www.tollgrade.com.
Tollgrade Media Contacts:
Tollgrade Communications, Inc.
+1 202-701-0083 (mobile)
Resonates SLM Ltd
t. +44 (0)1635 898 363
m. +44 (0)7810 876 077