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Ethernet Over Copper

Avoid truck rolls, improve customer satisfaction

200,000,000 lines under test worldwide

Ethernet Over Copper (EoC) Solutions

Tollgrade’s Ethernet Over Copper (EoC) Solution supports Ethernet layer service while lowering OPEX costs to offer price-competitive offerings for your small business customers. The Tollgrade solution allows the telco provider to:

  • Avoid truck rolls due to problem pairs
  • Qualify pairs to meet EFM specification
  • Improve operational efficiency by testing pairs to determine when pair cutover from LEC
  • Reduce cycle time by 50% or more for problem pairs referred to LEC during provisioning
  • Improve customer satisfaction by verifying new order completion work
  • Eliminate unnecessary truck rolls and service downtime
  • Provide faster service turn-up
  • Simplify maintenance, accelerated fault isolation,
  • Support rapid service restoration

When access network lines are turned over from the Incumbent Local Exchange Carrier (ILEC), LoopCare™ and DigiTest® ICE® qualify the lines to determine if they meet specifications. The LoopCare™/DigiTest ICE solution also supports Service Assurance through fault isolation for customer-reported troubles.  Tollgrade’s LoopCare and DigiTest ICE solutions interoperate with the Ethernet Over Copper network elements to perform narrowband and wideband metallic testing and analysis of the condition of the loops.

Meeting committed Service Level Agreements on EoC services is vital for business applications. Tollgrade’s EoC solution supports the service provider in meeting customer expectations.

Our Broadband Experts are Just a Click Away

Whether you are looking to target customers with higher tier services, increase your revenue with accurate pre-qualification testing or have faster problem resolution, Tollgrade has the expertise you need to increase your market competitiveness. Sign-up for our Network Survey service and let one of our broadband professional service experts show you how Tollgrade can help today.